The primary function of the role is driving and achieving the Annual Business Plan of Online Sales by developing effective marketing and product strategies for multiple business verticals. Provide inputs for technology, newer products, marketing trends, and competitive insight into the e-commerce business.

• Identify key opportunities for revenue growth and develop a roadmap for the digital revenue strategy, outlining short-term and long-term goals.
• Review and analyze the current online sites to identify areas for improvement and bring in changes to improve online revenue (UI (user interface) & UX (user experience) improvements).
• Collaborate with the marketing team to develop and implement cost-efficient strategies to drive traffic to the company's websites.
• Refine product communication in alignment with UI (user interface) & UX (user experience) improvements with the proper liaison with the product team.
• Track website traffic to identify areas for improvement and implement strategies to improve conversion rates and achieve online revenue targets.
• Provide sales forecasts to help businesses in operation planning with capacity/inventory recommendations during key launches.
• Work closely with the system team to implement necessary changes in the overall online sales channel.
• Lead and manage a team of professionals responsible for online sales and related activities.

• Fluency in English Language
• Excellent communication skills (both written & oral)
• Strong leadership and organizational skills
• Skilled at working effectively with cross-functional teams
• Excellent interpersonal & negotiation skills
• Excellent analytical skills with the ability to interpret data and make data-driven decisions
• Problem-solving skills
• Strong understanding of UI (user interface)/UX (user experience) principles and digital marketing strategies
• Familiarity with web analytics tools and data-driven decision-making

Master's degree in business, hospitality, or a related field
Mandatory 10+ years of experience in the e-commerce platform industry
Familiarity with business and operations principles and practices

• Digital marketing expertise
• E-commerce acumen
• Strategic thinking
• Sales forecasting and pipeline management
• Customer centricity
• Leadership & Team management
• Data analysis and reporting
• Adaptability and flexibility

Role: Online Sales Manager
Location: Kochi
Department: Support
Employment Type: Full-Time
Contract Type: Regular